ICICI Bank Salary Account
Account leaned

Hi

I have been an icici customer for over 3 years, I have 2 savings accounts, 1 salary account, 2 loans and one credit card with a cash in select advance on it.

I was unable to pay 3 consecutive emi’s of my cash in select account no.9401270161355008 due to some financial problems however I still continued to pay my credit cards and my other loans on time without any default, I understand that I was supposed to pay my cash in select emi’s also because of which the bank leaned the following of my accounts

1.salary account no.091001504344

2.savings account no.03991521161

First of all the bank leaned my account without any prior info I did not receive any letter nor any phone calls so I called the call center no. and they said that if I pay my due emi’s along with the late payment and finance charges the lean from my account will be removed so as per their commitment I paid rs.4000 cash and I gave a debit note of rs.11474 to clear of the pending emi’s and get my account back in order, I was promised by the call center staff that after I pay all the pending dues and get my account back in order my accounts will be released in 3 working days but its been a month now and I am unable to use my accounts and now the bank is forcing me to preclose the cash in select loan which I m financially incapable of right now however I have paid all the pending emi’s and I m looking to pay all the remaining emi’s on time but no one is helping me.

If you check your database I have two loan accounts with icici bank which are as follows

1.LPDEL00005311977 – 48 EMIS out of which 44 are timely paid 4 remaining

2.LPDEL00010781978 – 36 EMIS out of which 26 are timely paid 10 remaining

Even with customer’s who pay their due’s in time the bank is behaving in this way does not seem like no.1 bank which you guys claim to be

Kindly get back to me as soon as possible so I can discuss my grievance and agree on a solution with mutual understanding

Thanks and Regards

Lalit Kumar Jha

Company: ICICI Bank Salary Account
Country: India

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