ICICI bank SB account
Unfair fines by ICICI bank

My mother opened a SB account without reading the details in ICICI bank in 2003.When she wanted close the account in she found, in two years of not using the account, she had been fined 5000 rs for inoperative account and was asked to pay 2000 rs as charges due. When we refused to pay they didnt accept the request to close the account and did not take the card or passbook back at the bank branch when we went in person. As of today they have regularly sent remainders to pay dues and it has climbed to 10000rs. I dont know how to close this account without paying this unlawful fine. Can anybody help? Will consumer court help? They should not send goons to my house in due course.

Company: ICICI bank SB account
Country: India

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