ICICI
Money not refunding back

Hi,

I tried to draw money from non icici bank (HSBC) atm centre using ICICI debit card. Transaction was cancelled as it shown in the slip. Then i went to HDFc to check the balance as it shows 15, 000 debited from account. Then after that i called customer care and created a request.

The above total happend on Oct 20 in the morning.

Customer care person asking me to call after 8 working days and he is telling it will take 8 working days to revert back my money.

Then i called after 8 working days but they are telling to create again a new request which will take 45 working days

They told check after Jan 12 and i was waited until jan 12th.

Now again they are asking 2 days

and continuing like this

no change

no refundal

and always telling wait another 2 dyas

I almost called ICICI customer care for 40times but still now no use

And now finally they are asking me to wait another 45 working days from now onwards again

See what a strange thing.

15k ruppes already they have not refunded from last 100 days and now again they are asking to stay 45 working days

Now i am helpless from ICICI

Kindly help me onthis issue

I have the Hardcopies of slip ATMs as transaction cancelled from HSBC atm

and a written statement from HSBC adyar manager as "due to s/w [problem tx cancelled and we willallow him to pay the credit card bill little bit later"

Kindly help on this

Best Reagrds,

Sreekantha reddy

Company: ICICI
Country: India

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