ICICI
Wrong Deduction

I have tried to withdraw 20, 000rs from my Icici A/c through State Bank Of India ATM on 15 June 09 in Haldwani. I made two transactions of Rs 10, 000 out of which I got my 10, 000 for the first transaction but for the second one I got a message that last transaction failed & I havent recieved the money, but the very next day I got a message that the same amount has been deducted from my A/C. I have made a complaint for the same in Icici bank on 16 June 09, they told me that the amount will be credited to your acconut but till now it has not been credited to my A./C, i am not getting any satisfactory answer from there side, everytime when I am asking them about my complaint they are asking me to wait till 30 Of June they are not giving any confirmation whether I will get my money back or not. Please take necessary action & guide me what to do next.

Copmplaint No. is - SR 109249131

Company: ICICI
Country: India

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