ICICI
Duping

With reference to My Policy No. 08583836, the policy have not been approved by me.

As when i received a call from you Call Center, she asked me whether i am interested in such a policy i told her i am not interested in the same. But she said its a good policy and she would just the policy documents to me. I can study the same and if interested i can go for the policy otherwise i need not to reply for the same.

I received a call from the verification department also and i told the same thing that is not taking the policy its just been sent to me so i can read all the facilities provided to me by the policy.

Then after some time i again received a call asking whether i have received the policy or not, till then i have not received anything and i told them very cleary the same thing. In spite of this suddenly i got a letter from ICICI credit card division stating that 7640.00 premium amount have been converted to EMI, i was really shocked that how this would have happen. I called the ICICI CC people and told them about the same. They assured me that they will cancel the same. But in actual when i received my statement the amount of 7640.00 till stands DR. to my account. The great CC person have cancelled my EMI not the whole amount.

Really this harassing of the customer, really being associated with bank and credit card division for so long and get this harassment in return. The call center numbers are not easy to get to the CC executive to talk have to wait a lot many times. But still i succeed and they now tell me that i should call ICIC Prulife CC, as they have nothing to do with it.(Great Answer).

Then i called the CC of the ICICI Prulife, he gave me a reply that he will get back to me in ten says, i have not signed any document to get the policy how can you people do such a thing.

I don't need the policy at all. My due date of my Credit Card was 26th and have made the rest of the payment. I don't want the Credit Card people to charge me the late fee etc.. on the same amount.

I just want the My policy to be cancelled with immediate effect and the reversal for the same should be made from my Credit Card account also.

" THIS IS MY ISSUE AND THEY SAY THAT THEY WILL NOT REFUND MY MONEY AND NOW I CAME TO KNOW THAT THESE PEOPLE INSPITE OF TELLING ME THAT WE WILL CANCEL THE POLICY BUT NOT REFUND THE MONEY THE POLICY IS STILL ACTIVE .

ICICI PEOPLE ARE ROBBING PEOPLE OF THERE MONEY PLEASE HELP ME TAKING ACTION AGAINST THEM."

Thanking You,

Deepak Mehra

Company: ICICI
Country: India

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