ICICI Credit
Hiden cancelation charges and settlement issue

1) Information regarding "the cancellation charge against ICICI Lombard insurance" was not informed to me

during the committed of ICICI credit card and Lombard policy. And also I did not get any documents regarding this.

On this cancellation charge, financial Charge (Like late fee) are also charged. So I do not have any responsibility

over this For this, I already raised the dispute with ICICI credit card division and Lombard

(Ref no 029-025-731, 027-573-255 and 002-628-643). But I did not get any good response over it.

2) After wards, lot of mails and call gone between me and Customer care. Still no response.

Finally I totally feel bad regarding this credit card and came to the decision that to settled and closed this

problem. At the time one ICICI person called me and come for settlement, I agreed and pay Rs 1500 to put the full

stop to this issue (FYI I did not spent any amount for my usage, all for cancellation charge and financial charges

still I paid). But again I was cheated. Please take the department wise or legal action against that ICICI person to

prevent your valuable customer. Still I did not get any settlement letter, so again I made a call to customer care,

they asked me pay a MIN of Rs 3000 to settled this account. But Collection agent asked me to pay amount with out

settlement letter (As per customer care call, They adviced me to dont pay amount with settlement letter)

Finally Jan 7 i had call from collection agent and agreed for settlement for amount 3000,

Afterwards i did not get any call from collection agent.

Company: ICICI Credit
Country: India

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