ICICI Credit Card
Shocking experience with the courier service delivering my credit card

Dear sir,

I Satyajit Talreja dob 06/02/1972 mothers maiden name Mangala Talreja (for varification purpose). My ICICI credit card had come to my office on 3rd nov morning and as I was not present at the moment the delivery boy left without leaving any Delivery attempt slip which is normally done by courier companies.

Then for three days the courier guy did not turned up, so for three days my issued credit card was not delivered to me. And as I was concerned of the misuse of my card I called the customer support of ICICI, I did not get any help from the dept and after several calls I took the phone number of the Courier service and I called the ELBEE couriers. My experience with them was shocking as I explained to them they were least bothered. Infact they lied to me that I had called them to deliver it to my residence address, which I never did. I wonder why are they lieing to me, and after they missd me on the 3rd of nov. I should hav got my card on the very next day but now three working days have passed and I have not received my card from the courier service. They say that my card is in andheri department and for two days they just gave me excuses and lies. I spoke to Mr. Navin Navolkar on ELBEE couriers phone no. 02267606666/76. My consignment no. is 322464940.

When I told that I will launch a complaint, Navin of customer support of courier service was rude and said I can do whatever I want they dont care.

After having such an experience now I am thinking twice whether to accept the card or not.

I think this should be to your notice that what an impression the courier service you use, leaves of ICICI.

thanking you,

Satyajit Talreja

6th Novembe

Company: ICICI Credit Card
Country: India

  <     >