ICICI / Credit card
Credit Card bill reminder for not owned card

Hello,

I have been receiving reminder mails from ICICI stating that amount of approx Rs 75K has been pending against my wife Mrs Vandana Gupta against her credit card (5177 XXXX XXXX 4004).

Strangely, the residential address mentioned in this card is mine.

To my surprise,

* She is not holding any credit card. Credit card issued in her name long back is already locked with 0 outstanding

* Working address is mentioned for the "disputed" card holder - while my wife is non-working

* DOB in the disputed card is different from my wife DOB.

I have given repeated calls to ICICI customer care and registered the complaint via SR90649004 (24th Dec'08) and SR88631789 (6th Dec '08).

I was given verbal confirmation on 12th Feb that is there is no such card (with outsanding amount) issued (matching my wife personnel details) to her.

Even despite this, an ICICI executive (probably recovery agent) visited my home on 12th Feb and also i got the call on 13th Feb.

I'm being feeling harassed mentally.

Thanks in advance for taking up this matter with concerned authorities

Company: ICICI / Credit card
Country: India

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