ICICI-CREDIT CARD
Credit card statement

I am Muthukumaran from coimbatore. One year back your bank people call me and told that a ICICI credit card has been sanctioned for me and it has been sent to me. On this time, i was in my nativeplace for my medical treatment. After two days, your LOMBORD people call me and told that the plan of ICICI LOMBORD with reference of that new credit card. I told them that i have no interest and also told i have not received the card. They told that “if we tell this plan through phone is not effective. So we sent the plan details, then you decide. If you not interested in this, should not pay money. We give the new credit card number and credit card details”. They have spoken in tamil then they give the line to a recorded call in english. I have very low english knowledge. They already told that “the recorded call be in 3minutes only. So you tell “yes” only to them and don't ask doubts. You act them now the card was received by you”. So i told them “YES” without understanding and gave the card details by using the details given from your bank people. After two months i came back to coimbatore. You sent the statement to me with ICICI LOMBARD policy. But i didn't receive the card. How can it possible? Your bank people cheated me by using my poor english knowledge. Then i had gone another company and also change my address. Last one year i was in north india for my official work. I didn't use my tamilnadu mobile number in north india. In between this duration i came tamilnadu sometimes. That time only i use my tamilnadu mobile number. That time your bank people called me for payment. I told my problem to them. I had sent e-mail to your bank. But no response. In call center people doing the same. That times i had spent short period in coimbatore. So i couldn't solve the problem. I came back coimbatore permanently in this month only. Anyone person not available to tell my problem. But credit card statement is come through message to my cell. The amount is raised above Rs.20000/- by adding late fee. The whole amount is ICICI LOMBARD policy with late fee only. I didn't receive the card. How can i pay money? Now your people do not call me.

I am mentally very disturbed for your bank activities. Please take action to close my account. Otherwise i will go to consumer court. You thing my problem to be in my position.

Note: I made this letter by an another person. My cell number is 98942-59359. You call me after 5.30pm in tamil only.

Company: ICICI-CREDIT CARD
Country: India

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