ICICI Credit Card
Made defaulters despite paying

Ear sir/madam

i was the holder of ICICI credit card

no4477468440934003.i am also a salary a/c holder of the same bank. I m

a defence officer. As i was on a tour of duty i could not pay my dues

for the card. subsequently on my return i had sttled the dues on card

as directed by icici in Jan. the settlement was conveyed to me by

the bank vide letter no REF NO.VSP/280128 dt 16 jan 08 from their

vizag office (copy enclosed as attachment). I paid the dues of RS

12985.00 by cheque which was realised on 18 Jan 08. After that when i

checked my credit card statement it still showed outstanding dues. on

approaching the bank i was told it will be reversed in the next

billing cycle. this. But the same was not updated by in the bank's

records. Every time i contacted their vizag collection office i was

reffered to Mr Sreekanth as he had done my settlemnt. He promised but

never delivered. He attitude always was irritating and at times

insulting. After repeated efforts over a period of one year the same

has been updated when i contacted the customer care throug the

intrenet on 20 Feb 09. but my name still figures on the CIBIL list

which should have been idealy removed 6 months after my settlement

cheque was realised i.e JUL. As a result i am not able get credit

cards and loans from any bank. I understand that ICICI bank reserves

right not issue me a credit card but other banks which r ready cannot

do as my name figure in the CIBIL list. Whereas it entirly the bank's

fault that my name was not removed when i should have been. When i

approached the bank regarding the correction of my record in CIBIL

list they, it will take another 45 days from 20 Feb 09 as their

records were updated on 20 Feb09. Whereas the bank had taken the money

more than an year back i.e on 18 Jan 08. I will request you to kindly

to guide me how to get my grievence addressed.

with lots of hopes regards

Company: ICICI Credit Card
Country: India

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