ICICI Credit Card
Money withdrawn from the blocked ICICI credit card

Dear Sir/Madam

I have blocked my ICICI credit card by calling the customer care on 10th-Aug-07 at 8:47pm. Even after blocking the card the transaction of Rs. 19000/- was made on 10th-Aug-07 at around 11pm.

I have launched the grievance to the ICICI for the same. As per the investigation done by ICICI bank, it was found that swap was done by Mr. Hasan Junaid and Rs.15000 was recovered from the same. As investigation got completed, the case was closed against me and as per the statement I need to pay the rest of the Rs 4000.

I again launched the grievance to ICICI for this, but they told that I need to pay the money. The customer care was not at able to help me and they said that only Charge back department can help me. I drop the fax, tried calling them but all in vain. Now after nearly 1.9 years they have blocked Rs. 8, 917.88 (4000 taxes) from ICICI Saving account saying that:

1) This is my credit card outstanding (Rs 4000 taxes late fee fine)

2) They have the right by law to block my money for the Credit card recovery

Please help for this and let me know:

1) Whether ICICI can block my saving account money?

2) The money has been withdrawn from the blocked card, so to whom I should launch the grievance or what I should do?

Thanks in advance,

Sandeep Kuma

Company: ICICI Credit Card
Country: India

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