ICICI Credit Card
AMOUNT PAID STILL NOT CREDITED

Hello I am Mukesh Agarwal,

I was holding ICICI Credit card Vide No. 4477473735094000

Actually I was trying to book my air tickets using ICICI Credit Card, The value of the tickets were debited to my credit card account but the tickets could not be generated. When I contracted yatra.com they requested me get the transaction Id from the bank so that the tickets can be generated. Now on my repeated request I was denied the information even after requesting them to mail on my official ID registered with you.

In protest I stopped the payment and requested them to clarrify on the issue, that why a information belonging to my transaction is denied to me. But I protest went in vain as there is no body responsible to take care of ny complained and to reach them is the most difficult task.

I was regularly getting the statement after adding the late payment and the interest. Then I thought of resolving the issue and called them, and I was very specific that I am not doing any settlement rather told them that what ever amount i have used I will pay, but the late payment charges and interest should be removed from account, despite they offering the settlement less than the amount paid by me. i was told that your account will not go in defaulter list if the payment is made on that particular date. I made the payment as agreed vide DD No.011987 Dated 21/08 of ICICI Bank Only and the same was acknowledged by the bank Vide receipt no. 6342604 and Letter No. HYD/45108451 DATED 21/08.

But to my surprise still I am getting the SMS and email statements for the card which is closed in Aug. For the same I have already complained with ICICI and spoke to the customer care department, But all my efforts are not yielded any thing.

Now te concern is unlike other cases after a apan of 2-3 years I may get a claim of lakhs of rupees fro non of my fault. I request the concerned authority to look into the matter and resolve and also request them to remove my name from SIBIL.

Once again with a request I remind them to take neccessary action otherwise i may have to approach RBI for the same.

Company: ICICI Credit Card
Country: India

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