ICICI Credit Card
Undue charges credit to my account

I am a ICICI credit card holder and I am been asked by the ICICI card to pay interest and late payment charges in respect of an Insurance policy issued by one of their ICICI Lombard agent on 11 April despite my refusal to take the policy and an amount of 2740 was charged in the statement for the month of April- May statement, though I had asked ICICI Lombard to cancel the said policy as it was issued without my consent and the ICICI Lombard has canceled the same with effect from 3 May. As such I was not liable to pay any amount on this policy, which was confirmed by the ICICI Lombard officials. But the ICICI Credit Card has been asking me to pay late fee as well as Interest on this policy despite my repeated telephonic request to customer care division of Credit Card, as well as through emails sent by me to them. They have clubbed this unnecessary amount since May to till date and asking me to pay around 32, 000 rupees. The response given to me by ICICI Credit Card executives has been that the ICICI Lombard hasn't returned the policy amount of 2740 against my Credit Card. I have personally visited the Delhi office of ICICI Lombard where I was advised that they have returned rupees 2740 to ICICI Credit Card to the afore said canceled policy. Please direct ICICI Card division not to harass me unnecessarily in view of the facts as stated above.

Company: ICICI Credit Card
Country: India

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