ICICI Credit Card
Harassment from the icici people and there recovery agents

This complaint is behalf of my parents who are using icici credit card and we are from Pune. My mother and father both have a icici credit card. They both have been using a card for more than 2 years and were regular in their payment. Lately my father is unwell, and having lot of health problems due to that we are not in position to pay the dues every month as we are going through a financial crisis. So we decided to settle the amount.

My father's outstanding amount is amount 800000, and they said the settlement amount would be 75000, which is not justified. We told them we cant pay so much, give us a reasonable settlement amount. After this they started harassing us on the phone by using abusive language. They dont have a courtesy to talk properly to a elder person. Later they started coming to our house and started abusing us, they even used a bad language which was not acceptable. They even threatened my father saying now you see how we will trouble you and your family. Its quite shocking to know that a reputed bank behaves this way.

We never said we wont pay, but we only said to give a proper amount. My father is already suffering from a health problem and not this people are making his health more worse by abuse and harrasing by coming to our house. Please help us to take a proper action against them

Company: ICICI Credit Card
Country: India

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