ICICI Credit Card
WRONG BILLING

I have done 2 tranaction of railways so according to that i have to pay 3 3 EMIs but it was a error from bank and i wrote tham regarding the same also they aggree and mail stating sorry but after 20 days when i recived the statement it was not at all the mistake was rectify.

with reference to the mail from ICICI BANK it clearly states that the both the entries are nullified than why i am being charged 4 EMI in my latest credit card statement dated 21/06 instead of 2 EMIs, as i have called the call center executive and they are not able to slove it and not able to answer the same and always put me to the main menu and that had happen 8 times always i put my point and he transfer to the main menu again a i had to put it all the detail and card no and password and again when i tell him that i have been charged 4 EMIs instead of 2 EMIs he do the same putting me to the main menu please do the needful as you can understand how painful it is to call the customer call number for 8 times and that to for a pregnant lady as i am doing the same since last month and after doing the same i got the below mail than to i have to start again as i would like to discontinue with this card and please bill me all the totals outstanding as it very stressful for a pregnant lady to do all this thing with a baby of 9 month in her hand.

Also i have a mail from railways that the amount of both the tranaction has been refunded to bank on 03-05 and i was charge for only 2 tranaction than why ICICI bank is charging me for 4 tranaction.

Pleas do the needfull as i am very much fadeup with ICICI credit card.

Company: ICICI Credit Card
Country: India

  <     >