ICICI Credit Card
Cheated by the ICICI Bank Employee

Hi,

According to your records, the outstanding amount from my ICICI Credit Card Number 4076590537125008 balance is Rs. 50002.39.

Due to my financial situation I have approached the bank regarding the settlement for the same from January. Finally an bank employee (Bhaskar - 9964084466) from the Bommasandra sent a Collection Agent (Jaffer) and agreed to close the card for Rs. 30, 000/- and also told me that it would take 10 working days for the settlement letter to reach my mailing address. On April 23rd I handed 3 post dated cheques (1st - April 23rd, 2nd - May 5th & the 3rd - June 5th) to Jaffer and confirmed that I would receive the settlement letters soon.

Finally the first cheque was presented and a sum of Rs. 10, 000/- was cleared towards my card when the total payable was approx Rs. 46, 000/- and after the end of 10 days got an update from Jaffer that his Manager (Bhaskar) was not answering my calls regarding the settlement letter and there was no settlement claim in relation to my account. After which I asked my bank to stop the payment of those cheques.

Now I have been cheated by ICICI Bank and the bank is asking me to pay a sum of Rs. 50, 002.39. This is unfair and am willing to go to the court with the details that I have along with the receipts given by Jaffer.

However, I am still waiting for the bank to approach and give me a reasonable settlement without all the interest charges, late fees etc., based on the fact that these charges are not viable in my case as I have used their services for my personal needs.

Request you to advice and help me in dealing with the bank.

Regards,

Pradeep S Prakash

pradeep.surya@gmail.com

Company: ICICI Credit Card
Country: India

  <     >