ICICI Credit Card
Fraud online Transaction from my ICICI credit card

Hello,

This is to inform you that on 22nd May, i got two SMS alert on online transaction done from my ICICI credit card on EZEEGO One travel portal of amount Rs. 35, 901/- and Rs. 17, 115/-. Immediately i called up to ICICI customer care and complained them about the transaction and stopped my credit card. And also mailed the same through email on ICICI customer care.

Than, ICICI told me to give written application, which i did. ICICI told me to revert back in 45 days. Now they are telling that they have closed the dispute and they have debited the Fraud transaction amount into my recent credit card statements. Now they are telling that if you want to re dispute you can go to merchant EZEEGO one.

This is really foolish... Please help me out.

Regards,

Manish Pathak

Company: ICICI Credit Card
Country: India

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