ICICI Credit Card
Charges not reversed

ICICI bank had heavily charged me for a delay in monthly payments. It was not a deliberate delay and this was the first time as well.

Upon enquiring with ICICI, they came back with 50% reduction in interest and late fee charges, I was not happy with just 50% reduction and had asked for a full reversal.

Couple of days later, I received 2 SMSs from ICICI Credit Card division on my mobile about full reversal of charges on my credit card. But the reality is, they just did 50% reduction in charges though SMS read something different.

I am not happy with such a misleading message from a responsible bank. The SMSs I have received clearly mentions the entire amount of interest & late fee and associated service tax being reversed.

Company: ICICI Credit Card
Country: India

  <     >