ICICI Credit Card
Lost card transaction

Dear Sir,

I'm Kalpana & mY card no is 4477470330539009.

I lost my card in BTM, Bangalore area on Sep18th '07 & On 19th I had complaint to ICICI customer care and the same day your ICICI person traced the person transacted Sheela in Devendra telecom, Bangalore and he Devendra telecom made her to pay the bills of 9690 170Rs. They had put me also in the concall & made clear. Then he told me that he will scrap my card & since she paid the amount, there is no need for me to pay the amount again & even told me, if you want you can complaint to police. I asked him should I pay this money in future? He confirmed me that there is no need to pay. He will take care.

But again & again in my statements, you are asking me to pay the amount. When I believe ICICI & ask for further procedures, he confirmed me, nothing to woory & no need to pay the money.

Why to pay 2 times for one transaction.

Even they could train their people to guide others >>>>>>> Unecesarily i got that card I beleive. Torturing day & night. You have more complaints to look into. But treat this also important.By all these you are loosing your name & customers at end

Company: ICICI Credit Card
Country: India

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