ICICI Credit Card
Fraud transaction

I have Credit card holder of icici bank with a/c no&-quot;4477477098885003". On the date of 28th July my credit card is lost. For this i have already inform to customer care for block to credit card. On that time some fraud transaction (27866/-) is done my credit card. Thus i have to also inform to customer care- Plz stop the that transaction amount @27866, which is not used by me. But customer care exe. haven’t cooperate for that. after all i have to complain in nearest Police station for FIR.

After some days, i have to FAX to written Latter and FIR Copy to icici credit card department for the reversal of fraud transaction amount 27866/-. After the verification by icici credit card department, my fraud transaction amount 27866/- has reversed and amount to be credit in my credit card. icici bank also given to latter for the reversal of fraud amount and also the credit card statement dated-19-09.

But after one month once again Bank was debit the that credited amount 27866/-, without any information and any real cases. Many times i have remember to customer care, but i have not get any response.

Now bank was blocked my bank a/c with icici bank, thus i have getting financial problem and mental disturbance. Plz solve the matter.

Company: ICICI Credit Card
Country: India

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