ICICI Credit Card
Purchase Not Converted into EMIs

Hi!

I ve applied for Icici Titanium Card and got it in Feb. On 5th of march i made purchase of Rs.7150/-only. After few days i got a massage from bank that if i want my transaction can be changed into EMIs. I got all the details and said them to convert it into EMIs And it got converted into 9 EMIs. I Liked it although i was prepared to pay in full. I got motivated with this feature and on 20 th march i made another purchase of Rs.23990/-only. And when i called to convert it into EMIs on 25 th March, The phone banker denied saying that The rule has been changed and ur card is not old enough to fulfill our eligibility criteria.i didn't understand that how can u change u r rules without informing the customers.when my frist transaction can be converted then why the second one is an exception. Then i rushed to branch in Lokhandwala (mumbai). But they said we cant do anything Either u call the Phone banking numbers or go to R.P.G.Tower, J.B.Nagar, (mumbai). I went there also but nothing turned into my favor.now i dont have any option. either i will have to pay heavy interests cos i cant pay at one go or i have to face the recovery agents if i deny to pay. I want a solution of this

Company: ICICI Credit Card
Country: India

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