ICICI Credit Card
Credit card payment by cheque not done

Last month I got my credit card statement and some amount was due. It was a valid statement and I did the payment via a local bank cheque dated 29th may of Bank of Baroda in favor of my ICICI bank credit card according to the instructions given in the credit card statement. I dropped that cheque in ATM drop box on 30th may. Today when I checked my BOB account, the cheque wasn't cleared yet. After inquiring ICICI customer care, I was told that they didn't received my cheque. The payment due date is 8 june.

They asked me to again issue a new cheque. But this time too they don't get my cheque then I would be liable to pay their late fees interest. There is no proof that I dropped a cheque at ATM and thats the advantage they have with them and how is it possible that they didn't get it when I dropped it (The security men of the ATM agrees) or I would say, ICICI don't want the payment before the due date.

According to new rules, you need to pay a fees of Rs. 100 in favor of any cash payment made to ICICI. So, I think its a company strategy not to accept cheque and just cash payment, else I would be levied interest late fees.

I don't think this is fare and there should be some method made to authenticate that customers have dropped the cheque in the drop box.

Company: ICICI Credit Card
Country: India

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