ICICI Credit Card
Excess charge
- 06-20-2008
- 173
I am just fed up with paying huge amounts for Credit Card of ICICI that I hardly use. Every time I pay the amount and next statement I see that interest is added inspite of paying the full amount. Many times I have paid extra but I never see the same adjusted in my account. Over all the customer service of your Bank is Pathetic. I had a word with a lady named DEVI and I was shocked by the information provided by her. As per her intereste charged on Rs 125/- for a month is Rs. 500/- Is that so?? Is your Bank out of the norms of RBI. If this is the rule why didn't any of your agent informed earlier at the time of issuing the card. Do you people take interest of four times the basic amout. This is rediculous and unbelievable. I keep on settling my account but the bank is so greedy that it always keeps it mouth open for cheati ng more and more customers.
If you go for a survay you'll find hardly any customer satisfied by your services. I have made survey on your behalf and everybody use bad words for the bank and your customer care. This is last and final that I am not going to pay interest of Rs 500 on Rs 125 and file a case in consumers. My acard no. is 4477 4622 1814 8003 valid till 06/11.
Company: ICICI Credit Card
Country: India