ICICI Credit Card
Unauthorised debit and raising recovery

Dear Sir,

I am a credit card holder of ICICI Credit card no. 447758004036 which I have not used for last five years for any purpose.

ICICI bank Credit card division has been debiting my account with some EMI for some insurance policy of ICICI Lombard General Insurance, for which I never applied/consented.

Constantly every month the EMI was being debited and bills were being raised, on which I have been calling to their call centre raising my objection that I have never opted for any such Insurance coverage and as such they should recredit my account with stoppage of further debiting my credit card account. The persons receivng calls were saying that if I had not opted for it, I should ignore the bills and there is no problem in it.

I am surprised that the raising debits of EMIs is continue and I have now been receiving some phone calls also to pay off the dues, which according to their own accounting system for penalties/interest what so ever has reached upto sum of around Rs. 17000/-.

I have never opted for any insurance product and never consented to debit my credit card account. Also I never applied for any such insurance coverage.

I therefore, request to please intervene and wipe off the fictitious dues raised on me without my consent/authorisation and stop the mental agony being given to me, as otherwise I shall have no way except to raise issue before comptent court of law/consumer forum, for which ICICI bank Credit Card division/ICICI Lombard General Insurance would be solely held responsible.

A timely intervention and solution is anticipated.

Thanking you,

Yours faithfully,

NATHU RAM JATAV

Company: ICICI Credit Card
Country: India

  <     >