ICICI Credit Card
Charged for a fake bill
- 07-10-2008
- 207
I am a retired General Manager of a public sector bank, and also worked with RBI as Officer on Special Duty (on deputation). In my March, 08, credit card bill an amount of Rs 4045.97
(Radisson Delhi). I stay in Varanasi and had nothing to do with the hotel Radisson Delhi.
As a good customer, I made the payment, but immdiately lodged the complaint. Since then I have been following up the matter with different officers of the bank. The bank did not have courtsey even to ack my letters.
If the bank can be so immune to customers' grievances with its unfriendly and non-cooperative attitude, how it can claim to be an efficient and customer friendly bank.
If a retired senior officer of PSB and RBI can be dumped like this by ICICI, God save the Aam Aadmi.
J S Toma
Company: ICICI Credit Card
Country: India