ICICI Credit Card
Non-receipt of credit card
- 08-30-2008
- 309
I hv never come across such a lousy customer care section of any company as that of ICICI Bank. I was informed that a Credit card has been issued to me on 12.08.08 and that it would reach me within 3 days. Thereafter it was sent by courier on a working day at 15:45 hrs to my residence. Of course it amazes me as to how ICICI could imagine that an employed person would be available at home in the afternoon of a working day. After a series of phone calls etc. to their non-existing customer care manned by dumb witted nincompoops they re-sent it (yes, ahem!!) to my residential address on a working day in the afternoon. I tried to explain to their customer care 3 times and was either disconnected, the phone transferred from table to table and finally disconnected. Is their a solution to this inane non-sense and dim wittedness.
Company: ICICI Credit Card
Country: India