ICICI Credit Card
Harrasment & Unauthorised Trasaction in my SALARY a/c

I have Centurion Bank Credit Card this card was taken over by ICICI Credit cards.

I have only made two transactions in this Card I have already paid for these two spendings of arround (Rs 3800) which I did as there was a delay in making the payment in the second transaction there was interest charged and which can be understood.

I had made the payment after three months for an amount of Rs.3000/- wide a person who had come home to collect the statement which i received had only reflecting Rs.- this was informed to Centurion Bank Credit cards and I have got a complaint no. but there was no reply from them after that.

From here the followup was made by ICICI credit cards for payments to be made and every time i complant they told they will come back and it never happened this went on for 5-6 months and then a call came from ICICI saying that we will do the final settlement. I accepted that that guy came to me with a form and collected from me Rs.670/- filled the form and went back after 15 days I got a statement again saying Rs.5000/- is my balance to be paid. I called them back again and did not make any payment. Then after 3 months Rs.1000/- was deducted from my a/c saying that this is as per credit card norms and there was an only after the deduction happened.

Now this month again I got a call from the settlement department of JB Nagar, that your settlement can be done at Rs3000/- I agreed for it as i wanted to finish off the issue and 2 days back they told me the settlement letter is with them and as this is the last day to make the payment you have to pay it today by coming to JB nagar branch as it was a working day it was not possible for me. They then atleat pay Rs300/- so that the settlement remains valid for the next month I did that but now there is no respose from their side and they and I think this will continue on and on and I will be in a mess.

Pl guide me so that I can get out from this mess.

Regards

Bijesh K R

Company: ICICI Credit Card
Country: India

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