ICICI Credit Card
Deducted from SB A/C without consent

In Dec I used ICICI Credit Card for purchase of a Mobile handset worth approxRs10000. The merchant converted the purchase to EMI for his advantage without my consent. After 3 months follow up with merchant and Bank the mode was changed to one time payment. But bank started charging delay on EMI charges and service charges and what not...

After many many follow up once a lady called up and said you pay Rs.750/- matter will be closed, however next month onwards again getting statements. Personally visited their office and spent half day without anybody really attending, to settle the issue. I had send complete detail of purchases and payment since the card was taken. All payments for the purchase was made without delay. All efforts from my side was wasted, the bank used their might to debit Rs.13000/- from my salary Account without giving a chance to defend my side.

Rs 13, 000 was "stolen" from my account as I was a helpless customer. This is a lesson for all the people taking ICICI credit card."Beware they are having muscle power " only mantra they follow is make money at any cost.

Company: ICICI Credit Card
Country: India

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