ICICI Credit Card contact persons
Beware!!! ICICI Contact persons give false information on taking lombard policy

Hello,

One month back, I got a call from a person in ICICI credit card section, Chennai for extending my ICICI credit card limits from Rs. 55000 to 1 lakh. As a add-on to this offer, a lombard health insurance policy will be issued on behalf of my parents. As I am not interested in this offer and the add-on policy, I refused to accept. But, I am asked to accept this offer for just a formality and the policy will get cancelled after few days without any charges. As a benefit of this, a premium certificate will be issued to the customer. So, I agreed to accept this offer. I am asked to accept all the terms and conditions when the offer document is read out while activating the policy.

I am told that the policy will get cancelled automatically and this will be reflected in the next months statement. But the policy is not getting cancelled and the first EMI is debited onto my account. I lost the contact number of this person as this happened one month back.

Two days back, I got a similar call from another person. But, I told him all the details about the past.

He asked me to take one more policy so that by cancelling the new policy the old policy will get deactivated. I didnt believe his words so I refused to accept this offer. His name is EDWIN.D, 914442842365. I asked him to cancel the existing policy, but he asked me to contact Lombard for cancellation.

When I applied for the cancellation, I am told that 50% (Rs. 7500) will be waived for cancellation charges.

Is there any such offer (add-on lombard policy for extending credit card limit) exist in ICICI?

Can this policy be cancelled without any charges (including the first EMI and its tax)?

Can action be taken on those contact persons?

Rgds,

Azeem

Company: ICICI Credit Card contact persons
Country: India

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