Icici credit card department
Misuse of credit card

My name is Archana Gupta. In January first week i received a call from ICICI Bank that i will be receiving a credit card in a day or two. I told them that since my wedding is to take place on Jan, 18, you are requested to give me a call before delivering the credit card as there were many guest at my place. the month pass by and i have not received any credit card. In feb, 08 i received a message on my cell saying that you made a transaction of Rs. 39, 398/- . I was shocked and i have made a telephonic complain in the credit card department. They said that they have delivered the card to my mother Sushma devi, who showed the ration card as her ID Proof. But my mother name is Sumita Gupta and we dont have any ration card as a ID Prrof. I faxed my complaint at the credit card department, and then i was relaxed thinking that my complaint is registered. Now today i came to know that my account has been caesed becuase of the due payment of the credit card. Yesterday, that is on 3rd i met with an accident and i was in an urgent need of money, but just becuase of one problem of the delivery person i am being harrased for the last 6 months. Please help me. I am shcked how can somebody without informing me can deliver my credit card. Being a responsible citizen i promise to pay the double amount to the bank if thay show me my signature on receiving the card card or while using the credit card.

Company: Icici credit card department
Country: India

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