ICICI Credit cards
Credit Card Rewrds points made people fool by Giving AMex card

Hi,

I am very much frustated and dissatisfied from the services of icici credit cards (rewards point).

I am holding 4-5 icici credit cards including platinum, gold, silver, amex and virtual.

From last 1 year, i ried to redeem points but only 1-2 items (waste) available for me, every time your customer care told to wait.

Issue -- Now i got to know that all my cards are having main card as Amex type, and for that reason i can redeem only 2-3 items but simple gold and platinum holders can get a big list of items.

I go through some conversation with customer care they are not ready to help and even they suggest to cancel all these cards and freshly apply for paltinum if i want. They even not ready to issue imint card on top of my any credit cards.

Finally i registered complain -- SR109601595, with one hour long call your customer care people give me the resolution by sending me 'Gold Card Gift List'. When i got list i having 6-7 items only.

I tried to call customer care again and want to order one item from list, and again customer care people told that they will not give this gift to me, i give all refernce of complin also but they refused to give gift.

Now i want one staight answer, you people will give that or not??? if not i happily want to cancel my all cards, and update the same to my company HR so thay will take care next... b

becuase the feeling is that .. you don't care customer&-i am having 4k points .., done 4-5 lacs tarnsaction per year... and... my friend with simple gold card will getting all gifts but not me... its ridiculous...

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Thanks And Regards

Vipin Panwa

Company: ICICI Credit cards
Country: India

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