ICICI creidt card
Full and Final settlement

Dear Sir,

I am carrying credit card from ICICI bank which I took it in Ghaziabad in the year 2005 October. Immediately after that I was shifted to Hyderabad due to my perosnal choice, in the mean time I had made one transaction worth around Rs 1900/-.in thye month of November and I moved out of Ghaziabd in December same year.

During the change of place I had dropped a cheque from HDFC bank for the same amount and I had forgotten to recheck the payment and recently when I was going through my old payments and transactions I found that my money was not paid to the bank and it was pending.

As a good samaritan I gave a call to customer care (I think it is BPO) in hyderabad and told about the mishap for that the customer care personnel asked me to talk to Mr. Godi in the number 040-23485309. When I spoke to Mr. Godi, I explained to him about the situation he told me that the outstandin was around Rs 6103 /- .

I made one humble request to him to consider my case to reduce the penalty for which he finally agreed for payment of Rs 3500/- as a full and final settlement.

I did drop the check and he told me that once the payment is received he will call me again and confirm the same.

This telecon happened on 12.2.08 And I did dropped the cheque for Rs 3500 through HDFC cheque number bearing 869194.

But after four day when I gave a call for the confirmation I was told that the money is credited against my credit card. I asked him for the confirmation letter saying that the account is settled and full and final is done. The reply what I got is that he is not the right person for my case and he told me that it Mr. Ravindra whom I can contact in 040-23485311. This discussion happened on 17.2.08.

I am trying frantically in that number but I am not getting any response from that number.

Fianlly I am here by trying to bring your kind notice that I ahve paid the mony to the bank after talking to a person, and once the payment is done I am not getting the full and final settlement statement from the bank.

I am really in desperate need of the same since I do not want to put myself into a place where I have used the services and not paid for it.

As a good citizen I have done my duty by reminding of the bank that I have to pay and i did pay but bank is not giving me any letter nor I am not getting any support of the right person whom I can talk and close the account.

Through this mail I am reiterating that I have made my effort to close the account and Bank is not giving the same back.

Please close this issue.

Rgds,

Bhandary

Company: ICICI creidt card
Country: India

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