Icici direct
Trading account login deactivated

I am holding a Demat account with ICICI Direct with client ID 8500530815. Today when I have tried to login into their trading site, my login was not allowed with the reason "Pursuant to our letter dated March 23 and earlier communication by us, regarding re-submission of your ICICI Direct Account Opening Forms, your account has been temporarily deactivated. Please contact the nearest ICICIdirect hub or Call Center for further assistance.". When I tried to contact two of the nos 011-41579156,

41570563 belonging to their centre in Janakpuri, I got the reply that these nos does not exist any more. Then I tried to contact them through 9818178000, Where one of the first officer said, I have reached a wrong VDN and simply put me back on queue (to reach one person, you need to hold the phone atleast 15 ~ 30 mins), the second officer said, they have lost all the documents submitted by me at the time of opening the account is lost, and hence I should provide them with the details. Since I have not submitted so far, They have deactivated my account. To put it simply, they are punishing me for their mistake. I request your intervention for justice and get these culprits punished.

Company: Icici direct
Country: India

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