Icici Direct.com
Service Failures

I have applied for ICICI Dmat account. Past 5months and I am yet to receive the service. Almost every weekend I visit the icici center only to get false promises by their employees.

The hights: They kept my form with them for four months and my cheque validity expired and I have to re-sign my cheque with the current date.

Basically I found that the Empliyees's are not educated to know the proceedings and are themselves confused. Even I found that the Center Manager "Narayana Rao" was highly confused with the proceedings. They even don't know where to take the customer's signature in the d-mat account opening form.

This is a disgusting and most impudent customer services I have ever experienced in the corporate world. ICICI can't even open an account of a customer whose all the documents are correct.

Company: Icici Direct.com
Country: India

  <     >