ICICI Direct demat services
Not giving service, loosing my money and opportunity

Hello Sir,

I am Ritesh Shah and having demat account with ICICIDirect.com. I used to trade and invest by their online website located at http://ICICIDirect.com

Since long time, there is a problem in their website, as soon as you login to site, it will throw you out by saying session timeout or login id incorrect etc. etc. sometime it lets you click on some link like "Buy" when I click on that and fill the details of shares I want and click on submit, it throws me out and sometime it goes through. same happened with everything with sell, portfolio etc.

I complained them but no proper solution or answer. Just because of their programming mistake I am losing my money and opportunity.

They have very standard answer "System bugs can't be controlled all time" but my simple question is, does it happens everyday and for so long time??? if it is happening everyday for long time then it is not system outage but lake of attention.

Can I get any help from you?

Thanks in advance,

Frustrated customer of ICICI (Ritesh Shah)

Company: ICICI Direct demat services
Country: India

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