ICICI direct web Trading
Useless site resulted in loss of money

Owing to the totally irreliable web trading site icicidirect.com, I had lost as much as 40, 000INR today. I am trading on derivatives and square of my positions during the day. however, the ICICIDirect site was not placing orders to the exchange for a whole 1.5hrs during the trading hours. Due to this i was not able to square off my position in time (i.e. when the market was going down) and had to face a loss of Rs. 40000/-. This is not the first time it is happening with ICICIDirect. It is not unusual for ICICIDirect to close their website for hours during market trading hours. totally irresponsible service provision by a so-called reputed organization.

Company: ICICI direct web Trading
Country: India

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