ICICI EMI CREDIT CARD
Made payment on 22-03-08 in intime, but late payment fee charged - Reversal of late payment- requested -reg

I have make payment of Rs. 1000/- on 22-03 at 9.35 AM in Mahedipatnam, Hyderabad ICICI Branch, at the time the server of the bank is down and they have collected the cash in envolop and took the acknowledgement. A phone call received from your Bank call centre and told that you have not make payment. I told them I have already paid on 22-03-08 itself. The they told that to verify with the Bank official, immediately I rush to bank and know that fact, that I have written first four digit as 4476 instead of 4477 due to which the amount is not credit into my account. The Mahedipatnam Branch official did not bother to inform the thing until I approach the bank. The Bank officials fail to rectify the defect and kept it lying unsetlled. Fault is on the part of bank officials for not rectifying the defect and keeping them unsetlled till I approached. The main reason is also due to failure of server the amount paid intime could not be credited in to my account, which I have punished with late payment fee of Rs. 350/-.

Therefore I, request you Sir, kindly reverse the late payment to me, as the defects are with your bank and your officials, the above thing happened due to server failure and carelessness of your bank official in not rectifying the fact on the same day and kept them unsettled till I approached. I have paid the amount on 22-03 at 9.35 AM before the due date.

Company: ICICI EMI CREDIT CARD
Country: India

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