ICICI Home Loan
Deducted processing charges without verifing the documents

Sir, I had applied for home loan from ICICI bank home finance from their Gwalior branch on 02-05 and handed over some blank cheques of my saving account of Axis bank.

After two weeks I got call from ICICI bank Gwalior branch that your loan has been processed/sanctioned (vide reference no.60786893 through SMS) and now we are going to submit the cheque for clearance to our branch towards processing charges (i.e. 0.5% of loan amount since the loan amount was Rs 18, 00, 000/- the charges were 10127/- inclusive of service tax), so you are requested to maintain the sufficient balance in your account on this I told them ok if the loan is sanctioned and documents have been processed then you can go ahead and you can send the cheque for clearance. Accordingly it got cleared after three days and money got transferred from my account.

Again after five days, I got call from branch manager saying that there are some of the documents submitted by builder are not valid and we can not sanction the loan. On this I requested them to revert my money back to me, he said no it will not be given back ..

Sir, it is purly a cheating case by ICICI bank.

I would like to request the bank management to look into the matter give justise to the customer like me.

Si

Company: ICICI Home Loan
Country: India

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