ICICI Lombard
Fraud by ICICI Lombard

Hello,

Recently I got a call from ICICI Credit Card division offering a Insurance cover for my personal loan of 2.42Laks that I have taken using my ICICI Credit Card. The ICICI Credit Card representative explained me the offer as: The premium for Rs.2.42 Lakh will be Rs.82 per month for a total of 24 months and Rs.82 will be debited from my card account every month. I agreed, and then he told that I will get a verification call from ICICI Lombard. After some time, I got the call from ICICI Lombard representative, he asked for the card number and expiry date. I refused to give these details, but he insisted that the policy will be purchased from online, so these details must be required. I committed the mistake here, by giving my card details. The guy informed me that, the policy document and other details will be sent to me within 15 daysFew days later, i noticed that my card a/c has been debited Rs. 1, 740.00 instead of Rs.82 as I was told, also till now I haven't received a single paper from ICICI Lombard.

I don't know to who I have to complain about this?

Please never accept online offers through phone, ask them to send any representative directly. Don't commit through phone.

Also, NEVER give your card details through phone if any card rep asks. If they ask for card details, then 99% chances that they are fraud. Please be aware... Mostly the ICICI Lombard is doing this fraud by cheating the credit card customers.

In general, never accept/commit to a offer through phone.

Best regards,

Sivaraj

Company: ICICI Lombard
Country: India

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