ICICI Lombard Medical Insurance
Lombard Medi Insurance- Fraudulent

I received a marketing call in Oct'06 and I agreed to subscribe to a Medical Insurance Policy for Rs 2 lakhs. I had opted for a one time payment - here is when the first screw up began. They deducted 12 EMI's from my Credit Card instead of a one time payment. Several months later at no sign of the card reaching me, I called the Customer Care no. They said that I had to call another no for Lombard, which I did- but to no avail. The Lombard Customer Care does not have 24/7 support. Today 14 mths later, I finally got to speak to a Cust Care agent who tells me that the medical card was dispatched to me, but ofcourse that is bullshit. Because the guy refused to give me the POD details. Ofcourse, he could not care less. He asked me to go ahead and complaint. What do you think I should do to get my money back from Lombard?

Company: ICICI Lombard Medical Insurance
Country: India

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