ICICI - Money2India
Exchange Rates Are Incorrect

Icici Bank's money2india is one of the worst service. They never give the exchange rate mentioned on the website. The rates provided are always beefed up and when you do the transaction they say that rates depends on that hour or minute and always lower.

So i request all the public to stop using it. I have a bad experience during my last few transactions.

My question to them is, whatever you have mentioned on the website should be given at the time of transaction? O atleast provide on the website that hour's transaction rate. Not like say something and give something.

They don't have a disclaimer on the website saying, rates will be different (always less) that mentioned on the website.

==== Check out this ==========

We assure you that our exchange rates are most competitive vis-a-vis the rates offered by others banks and service providers.

The exchange rate shown by the market are the exchange rates applicable to bulk transactions between banks. You would have noticed that this keeps fluctuating.

At ICICI Bank, our pricing for retail transactions is governed by our card rates which is updated on a daily basis on our web site under the NRI section.

Further, we must inform you that, the rates provided on our website at the time of the transaction are indicative rates for the current day. The rate that gets applied to the transaction is as prevalent on the date that funds are received by us. Even within a day, there are rate fluctuations in the market and the card rates are modified at frequent intervals.

=========================================

Why cant the rate flucutate on the upper side? why has it be on the lowe side only. Isn't it fishy.

Regards

Vikram

Company: ICICI - Money2India
Country: India

  <     >