ICICI Platinum Card
Annual Fee charged

I have been using ICICI bank Visa Platinum Card (4629 8641 0949 4007) for last many years. Recently I upgraded to Platinum Identity Card as I was told about its added benefits by your tele-sales lady. I was assured that Lounge facility at the airports will be free of charge with New card. (No. 4629 8630 0489 8007)

When I received the printed manual along with the card, I found that Lounge facility is not free but chageabe. I had specifically asked about the annual fees, which I was assured that if my transactions are above Rs. 1, 00.000/- per annum then I won't be charged any annual fee. Imagine my shock when I received the first statement (Dated 08/01), in which I was charged Rs. - as annual fee - 1st Year. I talked with your Representative on phone but he said that he was sorry but can not reverese these annual fee charges.

I really feel cheated. My credit limit is the same. What is the advantage for me using this Platinum Identity Card? If I would have known earlier, that I will be cheated like this then I would not have gone for the new card at all. This kind of CHEATING is not at all expected of ICICI Bank. If an old customer like me is being treated like this, I can imagine the plight of new ones.

I am in a mood to discontinue with your card if I don't ger a reversal of the annual fee. I will clear out the full balance (minus Rs. -) and tear my new and all old cards.

Awaiting your prompt action

Suhas Kulkarni

Company: ICICI Platinum Card
Country: India

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