ICICI Smart Kid RP Plan
Non delivery of Policy and money

I purchased a policy in February last week in 2009. Got a letter for Medical examination and got it done on 21st March'09. I didn't receive any policy till April 2nd week. Agent stopped picking up my phone. Upon following up for almost 10 days when I got no positive response, I had to fill up withdrawl application which was submitted on 24th April'09 at ICICI Prudential branch in Sec-14, Gurgaon along with cancelled blank cheque for EFT, I was assured to get back my money in 6 working days. I didn't get it till 10th of May. Again after following up for 3 days continuously, I am being told by branch people that I need to refill an EFT as there system is not showing my cheque details. LOOK AT THE CARELESSNESS, the HARASSMENT & BOTHERATION they give to the customer.

I Urge everyone to think 10 times before using ICICI prudential.

Company: ICICI Smart Kid RP Plan
Country: India

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