IDBI Bank
On Top-up Home loan

Hi

I hold a IDBI home loan for the last 4 years around now. My initial loan amount was around 27 lakhs. I repaid almost 65% of this amount during this period. Now, last month i had requested for a topup loan of Rs 3 lakh. I can tell you all, I'm facing the worst of verifications along with wrong commitments for the sales team.

Firstly, when i gave the cheque for Rs 3000/- on 31st oct the sales offical had commited for a rate of intreste of 9.75%. All of surprise later 3 days he told me it is 10.25% though my current home loan is running at 9.5% (floating). I had to accept his new terms as i have almost wasted 2 weeks there. I thought it's over but not

Recently (on 23rd Nov) they have called up one of my high profile lady associate's who has been given as a reference by me. Here they instead of doing a verfication on my name/credentials, they have asked for 2 unknown people, asto if she knows. She paniced if her contacts are misused by IDBI/related agencies and gave me a ring to notify it. I took this complaint back to the sales person which was not positive as he was not aware asto who has done it

Lastly Im not sure where this is going on. This happened to me who has been so genuine and re-paid almost 65% of loan amount in short period. Please let me know if any of the complaints can be officially take up (either for wrong commitment or misusing my referenced contacts)

regards

Emerson Kp

Company: IDBI Bank
Country: India

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