Idbi bank ltd
Irresonsive/ Unethical Bank

I've been repetadly complaining about my card pin. Rs. 60 was deducted from my account on 28th April and I never got the pin delivered.

Also, I've never been communicated why I've not got the PIN. Now you people have deducted Rs. 110 as part of the card annual fees. It seems that you do not have common sense. I've not been using my debit card since a long as I do not have a pin for that and still shamelessly you are deducting my money.

The amount is very much small. They are lacking in customer services especially the branch (V.V.Nagar, Gujarat) where I've my account. Whenever I used to complaint on the phone, they are diverting me again and again to the local branch. I have not received any telephonic communication from them. Complaints are being closed without even contacting me.. Ridiculous and pathetic service and no sense of serving customer. Used to send the auto reply kind of e-mails

No update from the bank as of the date.. Ridiculous..

Company: Idbi bank ltd
Country: India

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