IDBI Saving Bank
Deduction of charges due to non intimation by bank

I am having a saving bank account with IDBI from last 3yrs in which I've to mantain 5000/- Rs. quaterly. I was having 5100/- Rs in my bank account & bank deducted 110/- Rs as annual card fees & my balance left was 4990. But I didn't got any intimation & due to this bank deducted 560/- Rs. as fine twice & only through my quaterly statement I come to know about this.

I am mantaining this balance from last 2yrs but due to this incident I am thinking to close account with this bank as all other banks provide SMS alerts free of cost & automatically but IDBI dont have any such facility. Its not a matter of 1120/- Rs. but with this mail I just want to draw the attention of concerned authoritiesits towards good customer services with leads any company/ firm towards customer satisfaction which is most important in todays competative feild.

Company: IDBI Saving Bank
Country: India

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