Idea
RENTAL PLAN NOT CHANGED

This is to bring into your kind notice that the IDEA company executive has promised me that i can change me rental plan which i had of Rs.35/- p.m. instead of new of Rs.200/- p.m. but later on the company executive said that you will have to pay 560/- to get plan changed. Now i am unable to change my plan of Rs.35/-p.m. i have complaint the idea through mail but there is no response. if they have changed my plan Rs35/- to 200/- without any charges why they are not changing the plan 200/- to Rs.35/- Is it fair practice of the company. What they have thought that the consumer do not have knowledge of anything. Pls. sugguest what i should done.

Company: Idea
Country: India

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