Idea
Prepaid number deactivated

Hi

Name Nitin Chodankar

Mobile number is 9702989999

My prepaid sim card Number is 89917990810168066614

My alternate number is 9870579999 / 9769998999

i was using the idea number 9702989999 which i converted from postpaid to prepaid in dombivli east idea store but when i try to use the prepaid card there was no network .so i went to your fort gallery where executive informed me that there is normal barring dial 2222 and the card get activated but still it was not activated so i went to store second time in fort store than the another executive informed me card is not active in prepaid u require to visit the same store where u converted the card postpaid to prepaid. when i visited the store today they informed me first the card is not converted to prepaid when i told it is prepaid card than after 5 min they said the card is converted to prepaid but deactivated due to no usage but from day one there was not network so how can i use the card i just want the same number back i am ready to pay charges for the same it doesn't matter i will get the number in prepaid or postpaid

I also work for Vodafone where we can help the customer by giving the same number back still the number not recycle and it is deactivated on 31/may

so please look in the matter and do the needful

Regards

Nitin chodanka

Company: Idea
Country: India
State: Maharashtra

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