Idea Cellular Limited
Cheating by Idea Executive

I received a call on 30th May, 09, saying that I can now take advantage of absolutely free GPRS service from Idea, where I can download anything on my mobile absolutely free of charge. But I know that this service can't come for free, so I asked him that is there any minimum charges for this service, then he accepted that 20Rs. will be deducted daily for this service from your account. I said Ok. He told me that I need to send to a text message "SET" to some number in order to activate this service.

I never activated the service by sending any message to Idea, but strangely 20Rs. Idea started deducting 20 Rs. from my account daily, which I came to know 4th day, then I talked to their customer care (which itself is a horrible task) and the said that 20Rs are getting deducted for GPRS service.

I was shocked and I lodged a complaint at idea grievance cell and customer care. They said that they will refund my money if the service is not activated by me.

Today, July 06, 09, I received a call from idea customer care saying that they have the recording that I said yes to activate the service on my mobile. What a bullshit!

So, I want to warn all Idea users not to receive any such calls from idea executives, and it would be better if they change their service provide.

Company: Idea Cellular Limited
Country: India

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