Idea Cellular Ltd
Cheated me in providing service
- 07-31-2009
- 115
I was on holiday frm 29/06 /09 and wanted to be in touch with daughter who was on school trip to germany frm 27/06/09 .i deposited security deposit of 1500/in india.they assured there will be global roaming faclity without any hassle. I REACHED BALI on 29/06/09.and was happy on reaching that i could talk to my daughter.charges they had confirmed 75/ per minute.
29/06/09 upto 02/07 there was no problem, on 3/07 i had no connection and suddenly on 4/07 i got message that my bill is amt 3800/ so i crossed limit and cannot talk further.i called one of my freind in india, he deposited 5000/instead of 3800/.but i had no connection till date. There service gave me so agony, i was deppressed and helpless that what happened with connection .i never thought that they have disconnected, the people who assured me., Now after paying them 6500/ they are charging me 4389/ more. Hardly i have talked for 5 days for 5-10 mts each day that means total 25-50 mts that comes
1875/ to 3750/. For what they are asking may be for giving me so much worry.please solve my problem.
MY MOBILE NUMBER 9911226066.
Company: Idea Cellular Ltd
Country: India